We at Natural Fragrance and Flavours are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website and purchase our essential oils, perfumes, and spice oils, etc.
By accessing or using our website, you agree to the practices described in this policy.
This policy complies with:
The Information Technology Act, 2000
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
General principles aligned with the General Data Protection Regulation (GDPR) for transparency and user rights
Account: A registered profile created by you to access certain features of our website.
Company: Refers to Natural fragrance and flavours (Nature’s Bliss)
Cookies: Small data files stored on your device to improve browsing experience.
Personal Data: Any information that can identify you directly or indirectly.
Service: Refers to our website and related offerings.
Service Providers: Third parties who assist us in operating our website and services.
Usage Data: Information automatically collected when you interact with our website.
a. Personal Information
Full name
Email address
Mobile number
Shipping and billing address
b. Sensitive Personal Data (as per Indian law)
Payment details (processed via secure third-party gateways; we do not store card data)
c. Automatically Collected Information
IP address
Device and browser type
Pages visited and usage behavior
If you access our site via mobile, additional device-specific information may also be collected. Information We Collect
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Cookies and Tracking Technologies
We use cookies and similar tools (such as pixels and scripts) to enhance your experience and understand website usage.
Types of cookies we use:
Essential Cookies: Required for website functionality
Preference Cookies: Remember your settings and choices
Analytics Cookies: Help us improve performance and user experience
You can manage cookie preferences through your browser settings.
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5. How We Use Your Information
a. Your data is used for purposes including:
Processing orders and delivering products
Managing user accounts
Providing customer support
Sending important updates and service notifications
Sharing promotional offers (only if you opt in)
Improving website performance and user experience
Ensuring security and preventing fraud
b. Legal Basis (GDPR-Style Transparency)
We process your data based on:
Your consent
Performance of a contract (order fulfilment)
Legal compliance
Legitimate business interests (such as fraud prevention and analytics)
We do not sell your personal data. We may share your data with:
Payment processors (e.g., Razor pay, PayU, Stripe)
Shipping partners and logistics providers
IT and analytics service providers
Government or legal authorities when required by law
All partners are obligated to maintain confidentiality and security.
7. Data Retention: We retain your personal information only for as long as necessary to:
- Order fulfilment
- Legal and regulatory compliance
- Business and accounting purposes
Usage data may be stored for analytical and security purposes for a shorter duration.
8. Data Transfers
Your information may be processed at our offices or by partners located in different regions. By using our services, you consent to such transfers, provided appropriate safeguards are in place.
9. Your Rights
You have the right to:
- Access your personal information
- Update or correct your data
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, contact us at: [naturalfragranceandflavours@yahoo.co.in]
You may request deletion of your personal information at any time. If you have an account, you can update or remove your data through account settings or by contacting us.
Please note that certain data may be retained where required by law.
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Disclosure of Information
We may disclose your data in the following situations:
Business Transfers: In case of merger, sale, or restructuring
Legal Requirements: To comply with laws or government requests
Protection: To safeguard our rights, users, or prevent fraud
We implement reasonable security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection.
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, we will take steps to remove it.
Our website may include links to third-party websites or marketplaces (e.g., Amazon, Flipkart). We are not responsible for their privacy practices and recommend reviewing their policies separately.
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Updates to This Policy
We reserve the right to update this Privacy Policy. Updates will be posted on this page with a revised “Last Updated” date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email:naturalfragranceandflavours@yahoo.co.in
Address: Kannauj, Uttar Pradesh, India
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Grievance Officer (Required under IT Rules)
In accordance with Indian IT laws, the contact details of the Grievance Officer are:
Name: [Grievance Officer Name]
Email: [Grievance Email]
Phone: [Phone Number]
We will address concerns within 30 days.
